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Terms & Conditions

Terms and Conditions

Welcome to Bright Home Lighting and Electrical, operated by Bright Home Electrical Apparatus Limited (referred to as "we," "us," or "our"). By accessing and using this website, you agree to comply with the following terms and conditions. Please read these terms carefully before using the website or purchasing any products. We reserve the right to update or modify these terms at any time, and your continued use of the website constitutes your acceptance of the amended terms.

1. Product Pricing
1.1. Pricing: The prices displayed online are valid only for online purchases and may differ from in-store prices. We reserve the right to offer online-exclusive deals not available in physical stores.
1.2. Shipping Costs: Packaging and postage fees are additional and will be calculated at the time of purchase.

2. Web Ordering Conditions
2.1. Inquiries: If you have any uncertainties or questions about a product, please check or ask for clarification before making a purchase.

3. Imagery
3.1. Product Images: Images on the website are for illustrative purposes only. While we make every effort to ensure they accurately represent our products, we cannot guarantee that online images precisely reflect the product's true color due to display variations on different devices.

4. Google Ads
4.1. Free Shipping: Google ads may incorrectly display "Free Shipping." Shipping costs will be calculated during checkout. Only Click & Collect orders are eligible for free shipping.

5. Discount Codes
5.1. Eligibility: Discount codes provided via email or online are valid for online use only and cannot be redeemed in physical stores.
5.2. Restrictions: Discount codes can only be used on full RRP items and are not applicable to sale items.

6. Pre-Order Items
6.1. Delays: Recognized worldwide incoming shipping and supply delays may affect delivery dates of pre-order items. All delivery dates are approximate and subject to factors beyond our control. We will update customers with relevant order information as necessary.

7. Product Orders
7.1. Age Requirement: Our products are intended for sale to adults over the age of eighteen (18) years. By proceeding with a purchase, you confirm that you are at least 18 years old.
7.2. Order Acceptance: We will endeavor to accept or reject your order within seven (7) days. If not responded to within this period, your offer is considered rejected. We are not obligated to provide reasons for rejecting an order, but it is likely due to product unavailability.
7.3. Title and Risk: Title to the goods passes to you upon receipt of payment. The risk of loss or damage to the goods passes to you when we dispatch them.

8. Order Cancellation
8.1. Error: We reserve the right to cancel a transaction if a product is listed with incorrect pricing, descriptive information, or images due to typographical errors or oversights. In such cases, we will refund the total charged to your credit card.

9. Site Access
9.1. Limited License: You are granted a limited license to access and use our website's information for personal use only. Reproduction, distribution, or display of our content without prior written permission is prohibited.

10. Hyperlinks
10.1. Third-Party Links: Our website may contain hyperlinks to other websites for convenience. We are not responsible for the content, maintenance, or privacy compliance of linked websites. Inclusion of any hyperlink does not imply endorsement or support by us.

11. Intellectual Property Rights
11.1. Copyright and Trademarks: The copyright to all website content, including graphics, images, and text, belongs to us or is used under license. Use of any trademarks, brands, or logos requires our prior written permission.

12. Comments and Feedback
12.1. Comments: Any feedback, suggestions, or comments provided by users become our property. We may use this feedback for promotion or other purposes without compensation to users.

13. Gift Cards
13.1. General: Gift cards are not redeemable for cash, refundable, or exchangeable. They are subject to the terms of trade set by The Design Store, which may change over time.
13.2. In-Store Gift Cards: In-store gift cards can only be used in physical branches and not for online purchases.
13.3. Online Gift Cards: Online gift cards are redeemable only on and cannot be used in-store.

14. Disclaimers
14.1. Warranty: While we provide information on our website with due care, we do not offer any warranties, either express or implied.
14.2. Virus and Malware: We take precautions to maintain a virus-free website, but we are not responsible for any damage to your computer system related to website use or linked websites.

15. Limitation of Liability
15.1. Our liability is limited to supplying goods and/or services again or refunding the costs if an implied warranty or condition is breached.

16. Indemnity
16.1. By using our website, you agree to indemnify and hold us harmless from any claims, actions, damages, or expenses arising from your use of the website.

17. Force Majeure
17.1. In the event of a Force Majeure event causing significant delays, we may terminate the agreement after seven (7) days' notice.

18. Jurisdiction
18.1. These terms and conditions are governed by the laws of New Zealand, and any claims arising from them will be heard in New Zealand courts.

19. Privacy
19.1. We undertake to protect the information you provide to us, but we are not liable for any misuse or security breaches. Our privacy practices are detailed in our separate Privacy Policy.

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